Frequently Asked Questions

Everything you need to know about your NADINE MERABI experience.

How long does international shipping take?

We offer worldwide express shipping. Typically, orders reach the UK and USA within 1-3 business days, while other international destinations take approximately 3-5 business days.

What is your return policy?

We accept returns on all full-priced items within 14 days of receipt, provided the garments are unworn, have all tags attached, and the security ribbon is intact.

How do I find my perfect fit?

Each product page features a detailed size guide and specific fit recommendations. If you are between sizes, we generally recommend sizing up due to the tailored nature of our designs.

Do I have to pay import duties and taxes?

For customers in the UK, USA, and EU, all duties and taxes are included in the final price at checkout. For other regions, duties may be applied by your local customs office upon arrival.

Can I cancel or amend my order after it has been placed?

To ensure fast delivery, we process orders immediately. Once an order is confirmed, we are unable to make changes or cancellations. You may return the items once they arrive.

Are your garments sustainably made?

We are committed to conscious luxury. Our pieces are designed in-house with high-quality craftsmanship intended to last a lifetime, reducing the impact of fast fashion through durability and timeless style.